McAfee VirusScan for OS/2

What's New in VirusScan for OS/2 v4.0.2 (4009) Copyright (c) 1998-1999 by Network Associates, Inc., and its Affiliated Companies. All Rights Reserved. Thank you for using VirusScan for OS/2. This What's New file contains important information regarding the current version of this product. Network Associates strongly recommends that you read the entire document. Network Associates welcomes your comments and suggestions. Please use the information provided in this file to contact Customer Care and technical support. ___________________ WHAT'S IN THIS FILE - New Features - Known Issues - Installation - Frequently Asked Questions - Documentation - Contacting Network Associates ____________ NEW FEATURES 1. A new Network Associates scanning engine is at the heart of VirusScan v4.0.2. Created and backed by the combined efforts of the McAfee Labs and Dr Solomon anti-virus research teams, this engine delivers outstanding virus detection and cleaning rates. 2. The VShield component included with VirusScan for OS/2 now has a native OS/2 graphical user interface. This component provides complete on-access scanning protection for OS/2 sessions. 3. This version of VirusScan combines its new VShield on-access scanning component with an updated on-demand scanner to provide you with complete and powerful anti-virus protection for your OS/2 desktop. 4. The VShield component now has the ability to remove viruses from infected files. 5. VShield adds the ability to perform on-access scan operations on floppy disk boot sectors. * NEW VIRUSES DETECTED * ****IMPORTANT NOTE**** The 4009 .DAT files included with this release of VirusScan for OS/2 are compatible with Network Associates anti-virus products that use scan engine versions 4.0.xx only. These .DAT files will NOT work with v3.x or v2.x scan engines. Network Associates recommends that you upgrade to the latest version of the v4.x.xx engine for optimal virus detection and repair. **** * NEW DETECTIONS * With this release, the new scanning engine detects a total of about 40,200 viruses and variants, Trojan horse files, and other malicious software. Of this number these 135 viruses are new: AD.436 AD.GR AGIPLAN.GR ALICIA.6554 ANAX.OW ANSIBOMBKIT ATEST.300 BASHME.4984 BASHME.6800 BIFURCATOR.1648 BLADE BLAGG.GR BOOTDR117 BOOTDR118 BOOTDR119 BOOTDR120 CLAW.2553 CLAW.INI CLME.MING.DR CODY.GR DG.GR DIC.858 DIE.GR DUTCH TINY.GR1 DUTCH TINY.GR2 EMAN.457 FIST.407 FONX FREEMUN.GR GHOST.792 GOLD BUG.DR GUNIA HALCO.2901 HIDER HLL.CMP.5216 HLL.OW.2229 HLL.OW.2673 HLL.OW.2688 HLL.OW.4368 HLL.OW.4505 HLLP.7102 HLLP.ALE.GR HLLT.10594 HLLT.6014 HLLT.HUNGV.4949 HLLT.MACBETH.5894 HLLW.6010 HTTM.263 ITHAQUA.MP.8542 JOAN.767 JUANG KIKI LACORE.974 LAWINE.2449 LEO.328.DAM MACARONI.GR MAYAK.DR MISSION MPC4.649 MPCA.438 MPCB.546B NABOB ONTARIO.MP ORION MOBIUS.DAM ORION MOBIUS.GR PARIAH PC7 PICARD.1755.DR PIXEL.DR POFU.MP.5998 PREDATOR.DR PREDATOR.GR QDEL23 QGROAN.6809 RES.MP.2879 RETRO.2352 RTP.4838DR RUNWILD SCITZO.408 SCORN.CMP.289 SCORN.OW SKIN SOP SPING SPL.OW SPYSENDER TAO.975 TBRAIN THCKIT TIC.GR TIGER.709 TITUS TOUR TUNNELER.811 UNDERCUT.GR URLSNOOP VIRDEMO.6257 VIVA.695 W32/PARVO W32/REDEMPTION W97M/EXAMPLE W97M/FIVEA W97M/FOOTER W97M/HALFCROSS W97M/MARKER W97M/MERCADO W97M/PRI W97M/SMAC.C W97M/SUGAR W97M/THAO W97M/UCK W97M/UMP.KIT W97M/VAMP.KIT W97M/WALKER W97M/WATERED W97M/ZMK.O WIN95/TENTA WINNT/REMEXP (AKA REMOTEEXPLORER) WM/CSF WM/KOP WM/NOMEJ WM/VANOCE WOOD GOBLIN.DD X97M/HALFCROSS X97M/LAROUX.HF XANY.287 XM/LAROUX.FU XM/LAROUX.HF XMOVIE XRF YAWDY.825 YAWL.969 YELET.GR YOKE.239 ZOMBIE.17654 ____________ KNOWN ISSUES 1. To view the VirusScan log file, you must open it in a separate text editor that can read standard ASCII text. 2. If you are running a DOS or Windows session within OS/2, VShield will not scan some network drives, including Novell NetWare drives. To scan these drives over the network, you must return to the OS/2 graphical user interface or command line. 3. If you are running OS/2 Warp 3 and have a full-screen DOS, full-screen OS/2 command-prompt, or full-screen Win-OS/2 session running when VShield detects a virus, VShield will not display an alert message. It will, however, take the action you designated to respond to the virus. ____________ INSTALLATION * INSTALLING VIRUSSCAN FOR OS/2 * SYSTEM REQUIREMENTS VirusScan for OS/2 runs under both Warp 3 and Warp 4. The system requirements below list the particular configurations necessary to run VirusScan under each OS/2 version. To install and run VirusScan for OS/2 on Warp 4 systems, your computer must: * Run OS/2 Warp 4 with the Security Enabling System component installed and enabled. You can install the Security Enabling System as an Optional System Component during your OS/2 installation. You can then enable SES with the VirusScan for OS/2 installation utility. Once you have SES installed, you can use the VirusScan for OS/2 installation utility to enable it. Note that to use the installation utility to enable SES, you must also choose to install VShield. If you already have SES installed and enabled on your system, you can choose to install VShield without enabling SES. Alternatively, you can enable SES separately by editing your system's CONFIG.SYS file. Consult "Enabling SES" later in this file to learn how to enable SES yourself. WARNING: You MUST have SES installed on your system in order for the installation utility to enable it properly. If you do not have SES installed, and you try to enable it during installation, the installation utility will prevent Program Manager from running and prevent your system from completing its startup. The installation utility CANNOT check for the presence of SES software on your computer. * Have OS/2 FixPak 4 installed. To install and run VirusScan's VShield component on Warp 3 systems, your computer must: * Run OS/2 Warp 3 with the Security Enabling System (SES) component installed and enabled. The SES component, in turn, requires OS/2 FixPak 17 (XR_W017). You can obtain both SES and FixPak 17 from IBM, or download it from the IBM website at ftp://ftp.software.ibm.com. NOTE: If you have FixPak versions later than FixPak 17 installed, you must remove them, install FixPak 17 and the SES FixPak, then reinstall later-version FixPaks in order to correctly enable SES. Once you have SES installed, you can use the VirusScan for OS/2 installation utility to enable it. Note that to use the installation utility to enable SES, you must also choose to install VShield. If you already have SES installed and enabled on your system, you can choose to install VShield without enabling SES. WARNING: You MUST have SES installed on your system in order for the installation utility to enable it properly. If you do NOT have SES installed, and you try to enable it during installation, the installation utility will prevent Program Manager from running and prevent your system from completing its startup. The installation utility CANNOT check for the presence of SES software on your computer. Alternatively, consult "Enabling SES" later in this file to learn how to enable SES yourself. * Have OS/2 FixPak 26 or later installed. You must install FixPak 26 or any later FixPak after you install the SES component. You can obtain the necessary FixPak software from IBM, or download it from the IBM website at ftp://ftp.software.ibm.com. ENABLING SES Because VirusScan's VShield component relies on IBM's SES component to give it the complete file access it needs to check your system for viruses, you must enable SES before you install VShield. IBM has versions of SES available for use with OS/2 Warp 3 and OS/2 Warp 4. If you do not already have SES enabled, you can have the VirusScan for OS/2 installation utility enable it for you during installation. See "Installation Steps" later in this file for details. To enable SES yourself, you must add configuration data to your CONFIG.SYS file. CNFGSES.TXT, a separate text file included with this VirusScan distribution, is a model CONFIG.SYS file from which you can copy the necessary configuration data. Once you edit your CONFIG.SYS file, restart your computer to load the necessary configuration data. INSTALLATION STEPS To install this version of VirusScan for OS/2, follow these steps: 1. Verify that you have installed and enabled the OS/2 Security Enabling System component on your computer. To learn how to do so, see the "Enabling SES" earlier in this file. 2. Create a temporary directory on your hard disk or on a disk available on your network, then download the VirusScan for OS/2 installation files from the Network Associates website to the directory you created. Next, use a utility that can extract files from .zip archives to uncompress the files you downloaded into the directory you created. 3. Locate the INSTALL.EXE file in your temporary directory, then double-click it to begin your installation. 4. Follow the instructions shown in the installation panels to continue. You can choose to install the VirusScan on-demand scanner, the VShield on-access scanner, or both. NOTE: If you choose to install VShield, you MUST have SES installed on your computer for it to work properly. If you have SES installed on your system, but not enabled, you should choose to enable SES through the VirusScan installation utility. WARNING: If you choose to enable SES but do not have it already installed on your computer, the installation utility will prevent Program Manager from running and your system from completing its startup. The installation utility CANNOT check for the presence of SES software on your computer. Be sure you have followed all of the steps shown in the previous sections before you continue with your installation. 5. When you finish your installation, restart your computer. * PRIMARY PROGRAM FILES FOR VIRUSSCAN FOR OS/2 * Files located in the default installation directory C:\NETA\VSCANOS2: =================================================== APIO32.DLL = VShield scanning engine for OS/2 CLEAN.DAT = Virus definition file COMMON.PKG = Package file for OS/2 installation utility CRYER.EXE = VShield alert message generation utility CRYER.HLP = Help file for configuration program EPFIEXTS.DLL = OS/2 installation support file EPFIHELP.INF = IBM Information file used together with the OS/2 Information Presentation Facility EPFIHPLB.HLP = IBM help file, similar to EPFIHELP.INF EPFIICIS.ICO = IBM installation support file; lists files for uninstallation EPFIMSG.MSG = IBM localization file EPFINSTS.EXE = IBM installation and maintenance program; used for uninstalling EPFIPII.DLL = OS/2 installation support file EPFIPRCS.EXE = OS/2 installation support file EPFIRSBK.DLL = OS/2 installation support file EPFIUPK2.EXE = IBM unpacking utility GDDAEMON.EXE = VShield scanning daemon; allows interaction between the VShield filter driver and the scanning engine HELPFILE.INF = VirusScan for OS/2 help file LICENSE.DAT = License compliance checker MESSAGES.DAT = Localization file NAMES.DAT = Virus names list NOV16.DLL = Network message file for Novell networks NOV32.DLL = Network message file for Novell networks OS2GUARD.DSC = Package description file for OS/2 installation utility OS2GUARD.ICF = Catalog file for OS/2 installation utility; lists files for uninstallation OS2GUARD.MIF = Desktop Management Interface (DMI) Management Information Format file OS2GUARD.PKG = Package file for OS/2 installation utility OS2GUARD.RSP = Automated installation response file for Netview OS2SCAN.EXE = VirusScan for OS/2 command-line program file PACKING.LST = packing list for validation PMSCAN.EXE = VirusScan for OS/2 on-demand scanning component used with graphical user interface PTOOLKIT.EXE = VirusScan for OS/2 on-demand graphical user interface file PTOOLKIT.HLP = VirusScan for OS/2 help file README.1ST = Network Associates license document SCAN.DAT = Virus definitions file VALIDATE.EXE = Network Associates validation utility WHATSNEW.TXT = This document Files located in the OS/2 directory: ==================================== VSHIELD.FLT = VShield filter driver; enables file access for scanning engine * TESTING YOUR INSTALLATION * The Eicar Standard AntiVirus Test File is a combined effort by anti-virus vendors throughout the world to implement one standard by which customers can verify their anti-virus installations. To test your installation, copy the following line into its own file, then save the file with the name EICAR.COM. X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* The file size will be 69 or 70 bytes. Next, start your anti-virus software and allow it to scan the directory that contains EICAR.COM. When your software scans this file, it will report finding the EICAR virus. Note that this file is NOT A VIRUS. Delete the file when you have finished testing your installation to avoid alarming unsuspecting users. * UNINSTALLING VIRUSSCAN FOR OS/2 * To remove VirusScan for OS/2 from your computer, follow these steps: 1. Locate and open the VirusScan folder on your computer. By default, the VirusScan installation utility places this folder on the OS/2 desktop. 2. Double-click the VirusScan Uninstaller program icon to open it. The Uninstaller window appears. 3. Choose Delete from the Action menu. A dialog box appears, where you can choose the components you want to remove. 4. Click Select All to choose all VirusScan components. 5. Click Delete to remove all VirusScan components, then confirm your action when the utility prompts you to so so. The uninstaller will remove each VirusScan component and delete the VirusScan folder from your OS/2 desktop. 6. Restart your computer to complete the uninstallation and return your computer to its previous state. __________________________ FREQUENTLY ASKED QUESTIONS Q: I've installed VShield, but I don't see an icon on my desktop? How do I configure the program? A: VShield for OS/2 runs in a minimized state. By default, programs that run in this state in OS/2 appear in the Minimized Window viewer, not on the desktop. To see the VShield icon, first open the OS/2 System icon, then open the Minimized Window Viewer. You can then start the VShield configuration utility to choose your scanning and other options. To configure your OS/2 system to display minimized programs as icons on your desktop, you must change your system setup. To do so, open the System Setup icon, then open the System icon. In Warp 3 systems, this opens the System - Settings dialog box. In Warp 4 systems, this opens the System - Properties dialog box. In either case, click the Window tab to display the correct property page, then select the Minimize Window to Desktop button in the Minimize Button Behavior area. Next, click the close box to save your settings and close the dialog box. _____________ DOCUMENTATION For more information, refer to the users guides for each product included on the CD-ROM or available from Network Associates electronic services. Each product user's guide is saved in Adobe Acrobat Portable Document Format (.PDF). You can view and print this document with Adobe's Acrobat Reader. PDF files can include hypertext links and other navigation features to assist you in finding answers to questions about your Network Associates product. To download Adobe Acrobat Reader from the World Wide Web, visit Adobe's website at: http://www.adobe.com/prodindex/acrobat/readstep.html To download documentation for Network Associates anti-virus software, visit the Network Associates FTP site at: ftp://www.nai.com/pub/manuals/total_virus_defense Additional contact information appears in the following section. Documentation feedback is welcome. Send e-mail to tvd_documentation@nai.com. _____________________________ CONTACTING NETWORK ASSOCIATES On December 1, 1997, McAfee Associates merged with Network General Corporation, Pretty Good Privacy, Inc., and Helix Software, Inc. to form Network Associates, Inc. The combined Company subsequently acquired Dr Solomon's Software and CyberMedia, Inc. Network Associates continues to market and support the product lines from each of the former entities. You may direct all questions, comments and technical support requests to the Network Associates Customer Care department at any of the addresses or phone numbers listed below. Contact the Network Associates Customer Care department at: 1. Phone (408) 988-3832 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time 2. Fax (408) 970-9727 24-hour, Group III Fax 3. Fax-back automated response system (408) 346-3414 Send correspondence to any of the following Network Associates locations: Network Associates Corporate Headquarters 3965 Freedom Circle McCandless Towers Santa Clara, CA 95054 Phone numbers for corporate-licensed customers: Phone: (408) 988-3832 Fax: (408) 970-9727 Phone numbers for retail-licensed customers: Phone: (972) 278-6100 Fax: (408) 970-9727 Network Associates offices outside the United States: Network Associates Australia Level 1, 500 Pacific Highway St. Leonards, NSW Sydney, Australia 2065 Phone: 61-2-8425-4200 Fax: 61-2-9439-5166 Network Associates Austria Pulvermuehlstrasse 17 Linz, Austria Postal Code A-4040 Phone: 43-732-757-244 Fax: 43-732-757-244-20 Network Associates Belgium Bessenveldtstraat 25a Diegem, Belgium - 1831 Phone: 32-3-716-4070 Fax: 61-2-716-4770 Network Associates do Brasil Rua Geraldo Flausino Gomez 78 Cj. - 51 Brooklin Novo - SÒo Paulo SP - 04575-060 - Brasil Phone: (55 11) 5505 1009 Fax: (55 11) 5505 1006 Network Associates Canada 139 Main Street, Suite 201 Unionville, Ontario Canada L3R 2G6 Phone: (905) 479-4189 Fax: (905) 479-4540 Network Associates People's Republic of China New Century Office Tower, Room 1557 No. 6 Southern Road Capitol Gym Beijing People's Republic of China 100044 Phone: 86 10 6849-2650 Fax: 86 10 6849-2069 NA Network Associates Oy Sinikalliontie 9, 3rd Floor 02630 Espoo Finland Phone: 358 9 5270 70 Fax: 358 9 5270 7100 Network Associates France S.A. 50 Rue de Londres 75008 Paris France Phone: 33 1 44 908 737 Fax: 33 1 45 227 554 Network Associates GmbH Ohmstra▀e 1 D-85716 Unterschlei▀heim Deutschland Phone: 49 (0)89/3707-0 Fax: 49 (0)89/3707-1199 Network Associates Hong Kong 19th Floor, Matheson Centre 3 Matheson Way Causeway Bay Hong Kong 63225 Phone: 852-2832-9525 Fax: 852-2832-9530 Network Associates Srl Centro Direzionale Summit Palazzo D/1 Via Brescia, 28 20063 - Cernusco sul Naviglio (MI) ITALY Phone: 39 (0)2 9214 1555 Fax: 39 (0)2 9214 1644 Network Associates Japan, Inc. 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Internet E-mail: support@nai.com 2. Internet FTP: ftp.nai.com 3. World Wide Web: http://support.nai.com 4. America Online: keyword MCAFEE 5. CompuServe: GO NAI To provide the answers you need quickly and efficiently, the Network Associates technical support staff needs some information about your computer and your software. Please have this information ready when you call: - Program name and version number - Computer brand and model - Any additional hardware or peripherals connected to your computer - Operating system type and version numbers - Network name, operating system, and version - Network card installed, where applicable - Modem manufacturer, model, and baud, where applicable - Relevant browsers or applications and their version numbers, where applicable - How to reproduce your problem: when it occurs, whether you can reproduce it regularly, and under what conditions - Information needed to contact you by voice, fax, or e-mail We also seek and appreciate general feedback. * FOR PRODUCT UPGRADES * To make it easier for you to receive and use Network Associates products, we have established a reseller's program to provide service, sales, and support for our products worldwide. For a listing of resellers, see the resellers.txt file or contact Network Associates Customer Care for resellers near you. * FOR REPORTING PROBLEMS * Network Associates prides itself on delivering a high-quality product. If you find any problems, please take a moment to review the contents of this file. If the problem you've encountered is documented, there is no need to report the problem to Network Associates. If you find any feature that does not appear to function properly on your system, or if you believe an application would benefit greatly from enhancement, please contact Network Associates with your suggestions or concerns. * FOR ON-SITE TRAINING INFORMATION * Contact Network Associates Customer Service at (800) 338-8754. * NETWORK ASSOCIATES BETA SITE * Get pre-release software, including .DAT files, through http://beta.nai.com. You will have access to Public Beta and External Test Areas. Your feedback will make a difference. ----------------------------------------------------------------- What's New in McAfee VirusScan* Anti-Virus Software Multi-Platform CD-ROM Retail v4.0.3 Copyright (c) 1994-1999 by Networks Associates Technology, Inc. All Rights Reserved. Thank you for using McAfee VirusScan anti-virus software. This What's New file contains important information regarding the current versions of this product. Network Associates strongly recommends that you read the entire document. Network Associates welcomes your comments and suggestions. Please use the information provided in this file to contact Customer Care and technical support. ___________________ WHAT'S IN THIS FILE - New Features - Known Issues - Installation - Documentation - Contacting Network Associates - Copyright and Trademark Attributions ____________ NEW FEATURES To learn about new features in each VirusScan software version included on this CD-ROM, see the WHATSNEW.TXT file included with each product. ____________ KNOWN ISSUES To see a list of known issues for each VirusScan software version included on this CD-ROM, see the WHATSNEW.TXT file included with each product. ____________ INSTALLATION To install VirusScan anti-virus software for Windows 95, Windows 98 or Windows NT 4.0, follow these steps: 1. Insert the floppy disk or compact disc with your copy of the VirusScan software into your floppy disk drive or CD-ROM drive. 2. Click Start in the Windows taskbar, then choose Run. 3. To start the installation utility from a floppy disk, type x:\setup.exe in the Run dialog box that appears. Substitute the letter that corresponds to your floppy drive for the x: shown above. To start the installation utility from a CD-ROM disc, type the complete path for the installation directory in the Run dialog box. The paths for each VirusScan version are: -For VirusScan anti-virus software for Windows 95 and Windows 98, type x:\win95\setup.exe -For VirusScan anti-virus software for Windows NT 4.0, type x:\winnt\setup.exe In each case, subsitute the letter that corresponds to your CD-ROM drive for the x: shown above. 4. Click OK to continue. The VirusScan installation wizard will start. Follow the instructions shown on each wizard panel to choose the VirusScan options you want. 5. When you finish your installation, restart your computer. To install VirusScan anti-virus software for Windows 3.1x and the VirusScan Service Pack, follow these steps: 1. Insert the floppy disk or compact disc with your copy of the VirusScan software into your floppy disk drive or CD-ROM drive. 2. Start Program Manager, then choose Run from the File menu. 3. To start the installation utility from a floppy disk, type x:\setup.exe in the Run dialog box that appears. Substitute the letter that corresponds to your floppy drive for the x: shown above. To start the installation utility from a CD-ROM disc, type the complete path for the installation directory in the Run dialog box. The path for the VirusScan software for Windows 3.1x is x:\win\setup.exe Be sure to subsitute the letter that corresponds to your CD-ROM drive for the x: shown above. 4. Click OK to continue. The VirusScan installation wizard will start. Follow the instructions shown on each wizard panel to choose the VirusScan options you want. 5. When you finish your installation, restart your computer. 6. To install the VirusScan Service Pack, complete Steps 1 through 5 for the initial VirusScan installation, then repeat Steps 2 though 5 to install the Service Pack. In Step 3, however, substitute this line in the Run dialog box: x:\win\srvpack1\setup.exe Again, x: represents the drive letter for your CD-ROM drive. Next, continue with the rest of the steps outlined above. To install VirusScan Command Line anti-virus software, follow these steps: 1. Insert the floppy disk or compact disc with your copy of the VirusScan software into your floppy disk drive or CD-ROM drive. 2. Create a program directory on your hard disk for the VirusScan Command Line software. 2. Change your command line prompt to point to the CMD directory on the drive that contains the VirusScan installation files or, if you are installing VirusScan Command line software from floppy disks, simply change to your floppy drive. 3. Copy all of the files from the directory on the CD-ROM disc or from the floppy disk to the VirusScan Command Line directory you created. 4. To have the VShield scanner start as soon as your computer starts, add x:\vshield.exe /<options> to your AUTOEXEC.BAT file. Here, x: designates the path to the VirusScan Command Line files you copied, and <options> represents the VShield options you want the program to use as it runs. For complete virus protection, Network Associates recommends starting VShield with the /ANYACCESS switch. For more information, consult the VirusScan Command Line User's Guide. To install VirusScan anti-virus software for the IBM OS/2 operating system, follow these steps: 1. Insert the floppy disk or compact disc with your copy of the VirusScan software into your floppy disk drive or CD-ROM drive. 2. Start a DOS session. 3. Change your command line prompt to point to the OS2 directory on the drive that contains the VirusScan installation files or, if you are installing the VirusScan software for OS/2 from floppy disks, simply change to your floppy drive. 4. Type INSTALL.CMD at the command prompt, then press ENTER. The VirusScan application will begin scanning your hard disk for infected files. 5. When the application completes its scanning operation, you'll see the VirusScan welcome screen. Follow the instructions that appear in order to complete your installation. The installation script creates a directory to store the VirusScan program files on your hard disk, then adds the directory to the path statement in your AUTOEXEC.BAT file. If the VirusScan version you installed uses the VShield on-access virus scanner, the installation script also adds two lines to your AUTOEXEC.BAT file that start the VShield scanner whenever you start your computer. For complete virus protection, Network Associates recommends starting the VShield scanner with the /ANYACCESS option. To install the SecureCast* distribution utility on systems that run Windows 95, Windows 98, or Windows NT 4.0, follow these steps: 1. Insert the floppy disk or compact disc with your copy of the SecureCast software into your floppy disk drive or CD-ROM drive. 2. Click Start in the Windows taskbar, then choose Run. 3. Type x:\securcst\bwclient.exe in the Run dialog box to start the installation utility. Substitute the letter of your CD-ROM drive for the x: designation. 4. Click OK to continue. The SecureCast installation wizard will start. Follow the instructions shown on each wizard panel to choose the options you want. 5. When you finish your installation, restart your computer. _____________ DOCUMENTATION For more information, refer to the users guides for each product included on the CD-ROM or available from Network Associates electronic services. Each product user's guide is saved in Adobe Acrobat Portable Document Format (.PDF). You can view and print this document with Adobe's Acrobat Reader. PDF files can include hypertext links and other navigation features to assist you in finding answers to questions about your Network Associates product. To download Adobe Acrobat Reader from the World Wide Web, visit Adobe's website at: http://www.adobe.com/prodindex/acrobat/readstep.html To download documentation for Network Associates anti-virus software, visit the Network Associates FTP site at: ftp://ftp.nai.com/pub/manuals/total_virus_defense Additional contact information appears in the following section. Documentation feedback is welcome. Send e-mail to tvd_documentation@nai.com. _____________________________ CONTACTING NETWORK ASSOCIATES On December 1, 1997, McAfee Associates merged with Network General Corporation, Pretty Good Privacy, Inc., and Helix Software, Inc. to form Network Associates, Inc. The combined Company subsequently acquired Dr Solomon's Software and CyberMedia, Inc. Network Associates continues to market and support the product lines from each of the former entities. You may direct all questions, comments and technical support requests to the Network Associates Customer Care department at any of the addresses or phone numbers listed below. Contact the Network Associates Customer Care department at: 1. Phone (408) 988-3832 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time 2. Fax (408) 970-9727 24-hour, Group III Fax 3. Fax-back automated response system (408) 346-3414 Send correspondence to any of the following Network Associates locations: Network Associates Corporate Headquarters 3965 Freedom Circle McCandless Towers Santa Clara, CA 95054 Phone numbers for corporate-licensed customers: Phone: (408) 988-3832 Fax: (408) 970-9727 Phone numbers for retail-licensed customers: Phone: (972) 278-6100 Fax: (408) 970-9727 Network Associates offices outside the United States: Network Associates Australia Level 1, 500 Pacific Highway St. Leonards, NSW Sydney, Australia 2065 Phone: 61-2-8425-4200 Fax: 61-2-9439-5166 Network Associates Austria Pulvermuehlstrasse 17 Linz, Austria Postal Code A-4040 Phone: 43-732-757-244 Fax: 43-732-757-244-20 Network Associates Belgium Bessenveldtstraat 25a Diegem, Belgium - 1831 Phone: 32-3-716-4070 Fax: 61-2-716-4770 Network Associates do Brasil Rua Geraldo Flausino Gomez 78 Cj. - 51 Brooklin Novo - SÒo Paulo SP - 04575-060 - Brasil Phone: (55 11) 5505 1009 Fax: (55 11) 5505 1006 Network Associates Canada 139 Main Street, Suite 201 Unionville, Ontario Canada L3R 2G6 Phone: (905) 479-4189 Fax: (905) 479-4540 Network Associates People's Republic of China New Century Office Tower, Room 1557 No. 6 Southern Road Capitol Gym Beijing People's Republic of China 100044 Phone: 86 10 6849-2650 Fax: 86 10 6849-2069 Network Associates Denmark Lautruphoej 1-3 2750 Ballerup Danmark Phone: 45 70 277 277 Fax: 45 44 209 910 NA Network Associates Oy Sinikalliontie 9, 3rd Floor 02630 Espoo Finland Phone: 358 9 5270 70 Fax: 358 9 5270 7100 Network Associates France S.A. 50 Rue de Londres 75008 Paris France Phone: 33 1 44 908 737 Fax: 33 1 45 227 554 Network Associates GmbH Ohmstra▀e 1 D-85716 Unterschlei▀heim Deutschland Phone: 49 (0)89/3707-0 Fax: 49 (0)89/3707-1199 Network Associates Hong Kong 19th Floor, Matheson Centre 3 Matheson Way Causeway Bay Hong Kong 63225 Phone: 852-2832-9525 Fax: 852-2832-9530 Network Associates Srl Centro Direzionale Summit Palazzo D/1 Via Brescia, 28 20063 - Cernusco sul Naviglio (MI) ITALY Phone: 39 02 92 65 01 Fax: 39 02 92 14 16 44 Network Associates Japan, Inc. Toranomon 33 Mori Bldg. 3-8-21 Toranomon Minato-ku Tokyo 105-0001 Japan Phone: 81 3 5408 0700 Fax: 81 3 5408 0780 Network Associates Latin America 150 South Pine Island Road, Suite 205 Plantation, Florida 33324 United States Phone: (954) 452-1731 Fax: (954) 236-8031 Network Associates de Mexico Andres Bello No. 10, 4 Piso 4th Floor Col. Polanco Mexico City, Mexico D.F. 11560 Phone: (525) 282-9180 Fax: (525) 282-9183 Network Associates International B.V. Gatwickstraat 25 1043 GL Amsterdam The Netherlands Phone: 31 20 586 6100 Fax: 31 20 586 6101 Network Associates Portugal Av. da Liberdade, 114 1269-046 Lisboa Portugal Phone: 351 1 340 4543 Fax: 351 1 340 4575 Net Tools Network Associates South Africa Bardev House, St. Andrews Meadowbrook Lane Epson Downs, P.O. Box 7062 Bryanston, Johannesburg South Africa 2021 Phone: 27 11 706-1629 Fax: 27 11 706-1569 Network Associates South East Asia 78 Shenton Way #29-02 Singapore 079120 Phone: 65 222-7555 Fax: 65 222-7555 Network Associates Spain Orense 4, 4a Planta. Edificio Trieste 28020 Madrid Spain Phone: 34 91 598 18 00 Fax: 34 91 556 14 04 Network Associates Sweden Datavõgen 3A Box 596 S-175 26 Jõrfõlla Sweden Phone: 46 (0) 8 580 88 400 Fax: 46 (0) 8 580 88 405 Network Associates AG Baeulerwisenstrasse 3 8152 Glattbrugg Switzerland Phone: 0041 1 808 99 66 Fax: 0041 1 808 99 77 Network Associates Taiwan Suite 6, 11F No. 188, Sec. 5 Nan King E. Rd. Taipei, Taiwan, Republic of China Phone: 886-2-27-474-8800 Fax: 886-2-27-635-5864 Network Associates International Ltd. Minton Place, Victoria Street Windsor, Berkshire SL4 1EG United Kingdom Phone: 44 (0)1753 827 500 Fax: 44 (0)1753 827 520 Or, you can receive online assistance through any of the following resources: 1. Internet E-mail: support@nai.com 2. Internet FTP: ftp.nai.com 3. World Wide Web: http://support.nai.com 4. America Online: keyword MCAFEE 5. CompuServe: GO NAI To provide the answers you need quickly and efficiently, the Network Associates technical support staff needs some information about your computer and your software. Please have this information ready when you call: - Program name and version number - Computer brand and model - Any additional hardware or peripherals connected to your computer - Operating system type and version numbers - Network name, operating system, and version - Network card installed, where applicable - Modem manufacturer, model, and baud, where applicable - Relevant browsers or applications and their version numbers, where applicable - How to reproduce your problem: when it occurs, whether you can reproduce it regularly, and under what conditions - Information needed to contact you by voice, fax, or e-mail We also seek and appreciate general feedback. * FOR PRODUCT UPGRADES * To make it easier for you to receive and use Network Associates products, we have established a reseller's program to provide service, sales, and support for our products worldwide. For a listing of resellers, see the resellers.txt file or contact Network Associates Customer Care for resellers near you. * FOR REPORTING PROBLEMS * Network Associates prides itself on delivering a high-quality product. If you find any problems, please take a moment to review the contents of this file. If the problem you've encountered is documented, there is no need to report the problem to Network Associates. If you find any feature that does not appear to function properly on your system, or if you believe an application would benefit greatly from enhancement, please contact Network Associates with your suggestions or concerns. * FOR ON-SITE TRAINING INFORMATION * Contact Network Associates Customer Service at (800) 338-8754. * NETWORK ASSOCIATES A.V.E.R.T. BETA SITE * Get pre-release software, including .DAT files, through http://www.avertlabs.com. You will have access to Public Beta and External Test Areas. Your feedback will make a difference. ____________________________________ COPYRIGHT AND TRADEMARK ATTRIBUTIONS Copyright (c) 1999 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies. * TRADEMARKS * * ActiveHelp, Bomb Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX, Compass 7, CyberCop, CyberMedia, Data Security Letter, Discover, Distributed Sniffer System, Dr SolomonÆs, Enterprise Secure Cast, First Aid, ForceField, Gauntlet, GMT, GroupShield, HelpDesk, Hunter, ISDN Tel/Scope, LM 1, LANGuru, Leading Help Desk Technology, Magic Solutions, MagicSpy, MagicTree, Magic University, MagicWin, MagicWord, McAfee, McAfee Associates, MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom, NetScan, Net Shield, NetShield, NetStalker, Net Tools, Network Associates, Network General, Network Uptime!, NetXRay, Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good Privacy), PocketScope, Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey, RecoverKey- International, ReportMagic, RingFence, Router PM, Safe & Sound, SalesMagic, SecureCast, Service Level Manager, ServiceMagic, Site Meter, Sniffer, SniffMaster, SniffNet, Stalker, Statistical Information Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg, Total Network Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD, Trusted Mach, Trusted Mail, Uninstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan, VShield, WebScan, WebShield, WebSniffer, WebStalker WebWall, and ZAC 2000 are registered trademarks of Network Associates and/or its affiliates in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners. * LICENSE AGREEMENT * NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE TO USE THE SOFTWARE THAT THIS DOCUMENTATION DESCRIBES, CONSULT THE README.1ST, LICENSE.TXT, OR OTHER LICENSE DOCUMENT THAT ACCOMPANIES YOUR SOFTWARE, EITHER AS A TEXT FILE OR AS PART OF THE SOFTWARE PACKAGING. IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND.

What's New in VirusScan for OS/2 v3.0.4 (3008a) Copyright 1994-1997 by McAfee, Inc. All Rights Reserved. Thank you for using McAfee's VirusScan for OS/2. This What's New file contains important information regarding the current version of this product. It is highly recommended that you read the entire document. McAfee welcomes your comments and suggestions. Please use the information provided in this file to contact us. ___________________ WHAT'S IN THIS FILE - New Features - Known Issues - Installation - Documentation - Frequently Asked Questions - Contact McAfee ____________ NEW FEATURES 1. VirusScan now features a new command-line option, /LONGYEAR. When this option is used in a VirusScan command, dates will be reported in the on-screen display and in any generated reports with four-digit years (i.e. 1997). When the /LONGYEAR option is not used, years will appear in two-digit format (i.e. 97). 2. VirusScan for OS/2 continues to provide the exceptional virus detection rates and fast scanning performance of the 3.0 engine series. The VirusScan 3.0 series offers users maximum defense against the newest threats to data. VirusScan's 3.0 series detects all virus types including Word and Excel macros, boot-sector infections, file, multi-partite, stealth, polymorphic and encrypted viruses. 3. New command-line option for cleaning macros. Use the new /CLEANDOCALL switch to clean all macros from infected MSWord and MSOffice documents including the the LAROUX Excel macro virus from .XLS files. 4. New command-line option for scanning specific file sizes. Use the new /MAXFILESIZE xxx.x (where xxx.x is, specify file size in megabytes) switch to scan only files with sizes under the amount specified. * ENHANCEMENTS * 1. Enhanced command-line option for cleaning diskette boot sectors. Use the /FORCE switch to clean infected boot sectors of diskettes. The /FORCE switch can be used even when a remover is not yet available for the boot sector virus. * NEW VIRUSES DETECTED * This DAT file detects the following 198 new viruses. Locations that have experienced particular problems with specific viruses are also identified. ABC.A AL-DITH.1502 ALEX.599 ALFONS.1344 ANDYC.565 ANDYC.565 DROPPER ANGEL.A ANT.A:TW ANT.C:TW ANT.D:TW APPDER.G APPDER.H APPDER.I BADSECTOR.3422 BADSECTOR.3428 BAJAB.1024 BANDUNG.AS BANDUNG.AT BANDUNG.AU BANDUNG.AW BANDUNG.AX BANDUNG.AY BANDUNG.AZ BANDUNG.BA BARBARO.A:IT BARROTES.1310.A BLACK.A BLIN.1457 CAFE-AX.1516 CAP.I CAP.K CAP.M CAP.X CAP.Y CEBU.B CHAOS.B CHILL.A COLORS.BL COLORS.BM COLORS.BN COLORS.BO CONCEPT.AL CONCEPT.AR CONCEPT.AW CONCEPT.AX CONCEPT.AY CONCEPT.AZ CONCEPT.BA CONCEPT.BB (US) CONCEPT.BC CONCEPT.BD CONCEPT.BE CONCEPT.BF CONCEPT.BG CONCEPT.BH DEMON.A DISHONOR.A:DE DODGY (UK, Europe) DPOP.1168 DZT.G ELYTHNIA EPIDEMIC.B:TW EPIDEMIC.C:TW ERASER.F:TW FIRE.A:DE FITW_DISK FOG.1748 FORMATS.A (TROJAN) FOUR.A FRIDAY.D:DE FRIDAY.E:DE GINGER (Australia) GINGER-PEANUT GINGER.2774 GLITTER.1462 GOLDSECRET.A (Internet) GOLDSECRET.B (INTENDED) (Internet) HELPER.F HELPER.G HELPER.H HLL.CMP.16052 HLLO.20621 HLLP.21037 HLLT.5850 (Internet) HLLT.5850C (Internet) HYBRID.G HYBRID.H ILLITERATE.A IMPOSTER.E INCARNAT.A ISLAND.3551 IVP.1075 IVP.1755 KOH-INSTALL KOMPU.E KOMPU.F LAMOT.744 LILITH LUCIFER.A LUNCH.E MALARIA.A:TW MDMA.V MDMA.W MDMA.X MDMA.Y MONDAY.A:TW MORPHINE.3500 MSHARK.889 MUCK.G MUCK.H MULTIANI MVCK1.B MVCK1:KIT NAZI.8600 NJ-WMDLK1.G NOP.G NOP.M:DE NPAD.CE NPAD.CF NPAD.CG NPAD.CH NPAD.CI NPAD.CJ NPAD.CK NPAD.CL NPAD.CM NPAD.CN (Canada) NPAD.CO NPAD.CP NPAD.CQ NPAD.CR NPAD.CS NUCLEAR.O NUCLEAR.P NUCLEAR.Q NUCLEAR.R NUKER.A OMINOUS.1846 PAYCHECK.E PEACEKEEPER.A PEACEKEEPER.B PERCENT.A:TW RAPI.AL2 RAZER.A REHENES.A (Word6/7) RELLIK.A:TW SCHUMANN.B:DE SETMD.A SHIN SHOWOFF.BT SHOWOFF.BU SHOWOFF.BV SHOWOFF.BW SKIMPOP.1455 SOCKS.A SOPRON.937 SPOOKY.B:DE SPOOKY.C:DE STOOPID.353 SWAPPER.746 (Germany) SWLABS.E SWLABS.F SWLABS.G (US Military) TALON.B TALON.C TALON.D TALON.J TARGET.B:DE TEMPLE.C TMC-LEVEL42 TODAYBOO TWOLINES.Q TWOLINES.Q1 VAMPIRE.D:TW VAMPIRE.D1:TW VAMPIRE.E:TW VAMPIRE.F:TW VANITAS.2048 (Internet) VICOD.532 VIKING32 (TROJAN) VOLCANO.A:IT (INTENDED) WAZZU.CF (Canada) WAZZU.CJ WAZZU.CK WIN NUKE (TROJAN) WPC_ALAEH.2279 (Phillipines) XM/EMPEROR.B:TW XM/LAROUX.F XM/LAROUX.G XM/YOHIMBE.B XUTE.1056 XUTE2.1062 XUXA.1656 ZAHAK.960 ZERO.A:DE ZMB.A:DE (Germany) ZOOLOG.A (Russia) * NEW VIRUSES CLEANED * This DAT file cleans the following 174 new viruses. Locations that have experienced particular problems with specific viruses are also identified. AL-DITH.1502 ALEX.599 ALFONS.1344 ANDYC.565 ANDYC.565 DROPPER ANGEL.A ANT.A:TW ANT.C:TW ANT.D:TW APPDER.G APPDER.H APPDER.I BADSECTOR.3422 BADSECTOR.3428 BAJAB.1024 BANDUNG.AS BANDUNG.AT BANDUNG.AU BANDUNG.AW BANDUNG.AX BANDUNG.AY BANDUNG.AZ BANDUNG.BA BARBARO.A:IT BARROTES.1310.A BLACK.A CAFE-AX.1516 CAP.I CAP.K CAP.M CAP.X CAP.Y CEBU.B CHAOS.B CHILL.A COLORS.BL COLORS.BM COLORS.BN COLORS.BO CONCEPT.AW CONCEPT.AX CONCEPT.AY CONCEPT.AZ CONCEPT.BA CONCEPT.BB (US) CONCEPT.BC CONCEPT.BD CONCEPT.BE CONCEPT.BF CONCEPT.BG CONCEPT.BH DEMON.A DISHONOR.A:DE DODGY (UK, Europe) DPOP.1168 DZT.G ELYTHNIA EPIDEMIC.B:TW EPIDEMIC.C:TW FIRE.A:DE FITW_DISK FORMATS.A (TROJAN) FOUR.A FRIDAY.D:DE FRIDAY.E:DE GINGER (Australia) GINGER-PEANUT GINGER.2774 GOLDSECRET.A (Internet) GOLDSECRET.B (INTENDED) (Internet) HELPER.F HELPER.G HELPER.H HLL.CMP.16052 HLLO.20621 HLLP.21037 HLLT.5850 (Internet) HLLT.5850C (Internet) HYBRID.G HYBRID.H ILLITERATE.A IMPOSTER.E INCARNAT.A IVP.1075 IVP.1755 KOH-INSTALL KOMPU.E KOMPU.F LAMOT.744 LILITH LUCIFER.A LUNCH.E MALARIA.A:TW MDMA.V MDMA.W MDMA.X MDMA.Y MONDAY.A:TW MSHARK.889 MUCK.G MUCK.H MULTIANI MVCK1.B MVCK1:KIT NAZI.8600 NJ-WMDLK1.G NOP.M:DE NPAD.CE NPAD.CF NPAD.CG NPAD.CH NPAD.CI NPAD.CJ NPAD.CK NPAD.CL NPAD.CM NPAD.CN (Canada) NPAD.CO NPAD.CP NPAD.CQ NPAD.CR NPAD.CS NUCLEAR.O NUCLEAR.P NUCLEAR.Q NUCLEAR.R NUKER.A PAYCHECK.E PERCENT.A:TW RAPI.AL2 RAZER.A RELLIK.A:TW SCHUMANN.B:DE SETMD.A SHIN SHOWOFF.BT SHOWOFF.BU SHOWOFF.BV SHOWOFF.BW SKIMPOP.1455 SOCKS.A SOPRON.937 SPOOKY.B:DE SPOOKY.C:DE STOOPID.353 SWAPPER.746 (Germany) SWLABS.E SWLABS.F SWLABS.G (US Military) TALON.J TARGET.B:DE TMC-LEVEL42 TODAYBOO TWOLINES.Q TWOLINES.Q1 VAMPIRE.D:TW VAMPIRE.D1:TW VAMPIRE.E:TW VAMPIRE.F:TW VANITAS.2048 (Internet) VICOD.532 VOLCANO.A:IT (INTENDED) WAZZU.CF (Canada) WAZZU.CJ WAZZU.CK WPC_ALAEH.2279 (Phillipines) XM/EMPEROR.B:TW XM/LAROUX.F XM/LAROUX.G XM/YOHIMBE.B XUTE.1056 XUTE2.1062 XUXA.1656 ZMB.A:DE (Germany) ZOOLOG.A (Russia) ____________ KNOWN ISSUES 1. The VShield DOS TSR (on-access scanning) invoked during a WIN-OS/2 session will not display the prompting notification screen due to a WIN-OS/2 display incompatibility. 2. This DAT file, 3008a, is compatible with VirusScan's v3.0 engines only. This DAT file is not intended for use with the VirusScan v2.5x engine series. ____________ INSTALLATION * INSTALLING THE PRODUCT * Take one of the following steps depending on which version of VirusScan for OS/2 you want to install: 1. For the installable version of VirusScan for OS/2, take these steps: a. Execute the INSTALL.CMD program. b. Follow the on-screen instructions. By default, McAfee's installation program makes a directory on the hard disk drive named C:\MCAFEE\OS2SCAN and copies the program files to that directory. The installation script also adds the directory to the path statement in your AUTOEXEC.BAT file and adds one line to the file that references the VShield program to provide on-access virus protec- tion. For the most complete virus protection, McAfee recommends using the /ANYACCESS switch. or 2. For the non-installable version of VirusScan for OS/2, take these installation steps: a. Make a directory on your hard disk drive. b. Copy the files to that directory. c. Add that directory to the path statement in your AUTOEXEC.BAT file. * PRIMARY PROGRAM FILES FOR VIRUSSCAN FOR OS/2 * Files located in the Install directory: ======================================= OS2SCAN.EXE = VirusScan for OS/2 program CLEAN.DAT = Virus clean definition data NAMES.DAT = Virus names definition data SCAN.DAT = Virus scan definition data OS2VAL.EXE = McAfee OS/2 file validation program README.1ST = License and registration information PACKING.LST = Packing list WHATSNEW.TXT = What's New document PH_OS2PL.EXE = OS/2 process monitoring daemon RESELLER.TXT = McAfee authorized resellers * TESTING YOUR INSTALLATION * The Eicar Standard AntiVirus Test File is a combined effort by anti-virus vendors throughout the world to come up with one standard by which customers can verify their anti-virus installations. To test your installation, copy the following line into its own file and name it EICAR.COM. X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* When done, you will have a 69- or 70-byte file. When VirusScan is applied to this file, SCAN will report finding the EICAR-STANDARD-AV-TEST-FILE virus. It is important to know that THIS IS NOT A VIRUS. However, users often have the need to test that their installations function correctly. The anti-virus industry, through the European Institute for Computer Antivirus Research, has adopted this standard to facilitate this need. Please delete the file when installation testing is completed so unsuspecting users are not unnecessarily alarmed. * UNINSTALLING THE PRODUCT * 1. Execute VSHIELD/REMOVE to remove VShield from memory, then remove the files from your hard disk drive and remove any lines in your AUTOEXEC.BAT file that reference VShield. If an error message is displayed indicating that VShield cannot be removed from memory, take the next step. 2. Edit your AUTOEXEC.BAT file and remove the lines that reference VShield, then reboot your system. Upon restarting your system, VShield will not be loaded into memory and you can remove the files from your hard disk drive. Note: If the files are removed from your hard disk drive prior to removing VShield from memory, an error message will be displayed until you remove VShield from memory or restart your system. _____________ DOCUMENTATION For more information, refer to the VirusScan User's Guide, included on the CD-ROM version of this program or available from McAfee's BBS and FTP site. This file is in Adobe Acrobat Portable Document Format (.PDF) and can be viewed using Adobe Acrobat Reader. This form of electronic documentation includes hypertext links and easy navigation to assist you in finding answers to questions about your McAfee product. Adobe Acrobat Reader is available on CD-ROM in the ACROREAD subdirectory. Adobe Acrobat Reader also can be downloaded from the World Wide Web at: http://www.adobe.com/Acrobat/readstep.html VirusScan documentation can be downloaded from McAfee's BBS or the World Wide Web at: http://www.McAfee.com For more information on viruses and virus prevention, see the McAfee Virus Information Library, MCAFEE.HLP, included on the CD-ROM version of this product or available from McAfee's BBS and FTP site. A ViaGrafix Interactive Anti-virus Training program also is available on the CD-ROM version, or can be purchased from the McAfee Web Site. __________________________ FREQUENTLY ASKED QUESTIONS Regularly updated lists of frequently asked questions about McAfee products also are available on McAfee's BBS, website, and CompuServe and AOL forums. Q: How do I enable McAfee's centralized alerting and reporting option? A: VirusScan now supports centralized alerting and report- ing to a remote NetWare or Windows NT server running NetShield for Windows NT v2.5.3 or NetShield for NetWare v2.3.3. To set up this option on your VirusScan client, use the /ALERTPATH <directory> option, where the <directory> is the path to the remote NetWare volume or NT directory. From this directory, NetShield can broad- cast or compile the alerts and reports according to its established configuration. NOTE: The client must have write access to this <directory> location and the directory must contain the NetShield-supplied CENTALRT.TXT file. To send a complete alerting file that identifies the system and user, establish the following environment variables, or add them to the AUTOEXEC.BAT file for DOS and CONFIG.SYS for OS/2. Set COMPUTERNAME=<name of computer> Set USERNAME=<user name> The alert file sent to the server is an .alr text file. Upon receipt of the alert file, NetShield NT or NetShield for NetWare sends an alert message to an administrator and/or appropriate personnel. Q: I have created my own DOS Emergency diskette, how can I optimize it's performance? A: For optimal performance, create a CONFIG.SYS file on the boot diskette and add the following lines: [CONFIG.SYS] DEVICE=HIMEM.SYS DOS=HIGH Also, add the HIMEM.SYS file from the DOS directory to the boot diskette. Note: For detailed instructions on creating an Emergency diskette, refer to the instructions outlined in your online documentation. Q: Does VirusScan for OS/2 detect Word Macro viruses? A: Yes, it detects Macro viruses with the same accuracy as McAfee's other anti-virus software. Q. Is there a VShield program that works in OS/2? A: There is no constant TSR-type protection available in OS/2. Included in the package is the DOS/Windows version of VShield, but it is only active while the system is running a DOS or Windows session. Q: Is there a Graphical User Interface (GUI) for VirusScan for OS/2? A: No. There is no GUI. OS/2 is a command line controlled product only. Q: Can I update VirusScan's data files to detect new viruses? A: Yes. If you have Internet access, you can download updated VirusScan data files from the McAfee Web Site, BBS, or other online resources. To download from the McAfee Web Site, follow these steps: 1. Go to the McAfee Web Site (http://www.mcafee.com). 2. Select Update DAT File in the left hand column or frame. 3. Scroll down, and click Update Your DAT Files to update your virus definition files. 4. Data file updates are stored in a compressed form to reduce transmission time. Unzip the files into a temporary directory, then copy the files to the appropriate directory, replacing your old files. 5. Before performing any scans, shut down your computer, wait a few seconds, and turn it on again. If you need additional assistance with downloading, contact McAfee Download Support at (408) 988-3832. ______________ CONTACT McAFEE * FOR QUESTIONS, ORDERS, PROBLEMS, OR COMMENTS * Contact McAfee's Customer Care department: 1. Corporate-licensed customers, call (408) 988-3832 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time Retail-licensed customers, call (972) 278-6100 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time 2. Fax (408) 970-9727 24-hour, Group III fax 3. Fax-back automated response system (408) 988-3034 24-hour fax Send correspondence to any of the following McAfee locations. McAfee Corporate Headquarters 2805 Bowers Avenue Santa Clara, CA 95051-0963 McAfee East Coast Office Jerral Center West 766 Shrewsbury Avenue Tinton Falls, NJ 07724-3298 McAfee Central Office 4099 McEwen Suites 500 and 700 Dallas, TX 75244 McAfee Canada 139 Main Street Suite 201 Unionville, Ontario Canada L3R2G6 McAfee Europe B.V. Gatwickstraat 25 1043 GL Amsterdam The Netherlands McAfee (UK) Ltd. Hayley House, London Road Bracknell, Berkshire RG12 2TH United Kingdom McAfee France S.A. 50 rue de Londres 75008 Paris France McAfee Deutschland GmbH Industriestrasse 1 D-82110 Germering Germany McAfee Japan KK 4F Toranomon Mori bldg. 33 3-8-21 Toranomon Minato-Ku Tokyo, 105 Japan Or, you can receive online assistance through any of the following resources: 1. Bulletin Board System: (408) 988-4004 24-hour US Robotics HST DS 2. Internet e-mail: support@mcafee.com 3. Internet FTP: ftp.mcafee.com 4. World Wide Web: http://www.mcafee.com 5. America Online: keyword MCAFEE 6. CompuServe: GO MCAFEE 7. The Microsoft Network: GO MCAFEE Before contacting McAfee, please make note of the following information. When sending correspondence, please include the same details. - Program name and version number - Type and brand of your computer, hard drive, and any peripherals - Operating system type and version - Network name, operating system, and version - Contents of your AUTOEXEC.BAT, CONFIG.SYS, and system LOGIN script - Microsoft service pack, where applicable - Network card installed, where applicable - Modem manufacturer, model, and baud, where applicable - Relevant browsers/applications and version number, where applicable - Problem - Specific scenario where problem occurs - Conditions required to reproduce problem - Statement of whether problem is reproducible on demand - Your contact information: voice, fax, and e-mail Other general feedback is also appreciated. Documentation feedback is welcome. Send e-mail to documentation@cc.mcafee.com. * FOR ON-SITE TRAINING INFORMATION * Contact McAfee Customer Service at (800) 338-8754. * FOR PRODUCT UPGRADES * To make it easier for you to receive and use McAfee's products, we have established a Reseller program to provide service, sales, and support for our products worldwide. For a listing of resellers, see the file RESELLER.TXT, where applicable, or contact McAfee Customer Service for resellers near you. * MCAFEE BETA SITE * Get pre-release software, including DAT files, through http://beta.mcafee.com/public/datafiles. You will have access to Public Beta and External Test Areas. Your feedback will make a difference. ----------------------------------------------------------------- What's New in VirusScan Multiplatform Classic CD-ROM v3.0.4 Copyright 1994-1997 by McAfee, Inc. All Rights Reserved. Thank you for using McAfee's VirusScan. This What's New file contains important information regarding the current version of this product. It is highly recommended that you read the entire document. McAfee welcomes your comments and suggestions. Please use the information provided at the end of this file to contact us. ___________________ WHAT'S IN THIS FILE - New Features - Known Issues - Installation - Documentation - Contact McAfee ____________ NEW FEATURES For the latest features in each version of VirusScan included on this CD-ROM, please see the WHATSNEW.TXT file included with each product. ____________ KNOWN ISSUES For known issues, please refer to the WHATSNEW.TXT file included in each product. ____________ INSTALLATION To install VirusScan for Windows 95 or Windows NT 4.0, follow the instructions outlined below: 1. Insert the VirusScan CD-ROM into the CD-ROM drive. 2 Select Run from the Start menu. 3. Type one of the following lines and click OK: Note: x indicates the letter of the drive in which you placed the CD-ROM. To install VirusScan for Windows 95, type: x:\win95\setup.exe To install VirusScan for Windows NT, type: x:\winnt\setup.exe 4. The Welcome screen is displayed. Click Next to continue. 5. Follow the on-screen installation instructions to complete the installation. To install VirusScan for Windows NT on a Windows NT 3.51 system, or to install VirusScan for Windows 3.1x, follow the instructions outlined below: 1. Insert the VirusScan CD-ROM into the CD-ROM drive. 2. Select Run from the File menu. 3. Type one of the following lines and click OK: Note: x indicates the letter of the drive that contains the CD-ROM. To install VirusScan for Windows NT, type: x:\winnt\setup.exe To install VirusScan for Windows 3.1x, type: x:\win\setup.exe 4. The Welcome screen is displayed. Click Next to continue. 5. Follow the on-screen installation instructions to complete the installation. To install VirusScan for DOS, OS/2, or ScanPM, follow the instructions outlined below: 1. Insert the VirusScan Multi-platform CD-ROM into the CD-ROM drive. 2. At the command-line prompt, type x: and press ENTER to access the CD-ROM drive. Note: x indicates the letter of the drive in which you placed the CD-ROM. Do one of the following: To install VirusScan for DOS, type CD\dos and press ENTER to access the DOS directory. Run install.bat to begin installation. To install ScanPM, type CD\scanpm and press ENTER to access the ScanPM directory. Run install.bat to begin installation. To install VirusScan for OS/2, type CD\os2 and press ENTER to access the os2 directory. Run install.cmd to begin installation. 3. Follow the on-screen instructions to complete the installation. _____________ DOCUMENTATION For more information, refer to the User's Guides, included on the CD-ROM versions of this program or available from McAfee's BBS and FTP site. These files are in Adobe Acrobat Portable Document Format (.PDF) and can be viewed using Adobe Acrobat Reader. This form of electronic documentation includes hypertext links and easy navigation to assist you in finding answers to questions about your McAfee products. Adobe Acrobat Reader is available on CD-ROM in the ACROREAD subdirectory. Adobe Acrobat Reader also can be downloaded from the World Wide Web at: http://www.adobe.com/acrobat/readstep.html Documentation for VirusScan can be downloaded from McAfee's BBS or the World Wide Web at: http://www.McAfee.com ______________ CONTACT McAFEE * FOR QUESTIONS, ORDERS, PROBLEMS, OR COMMENTS * Contact McAfee's Customer Care department: 1. Corporate-licensed customers, call (408) 988-3832 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time Retail-licensed customers, call (972) 278-6100 Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time 2. Fax (408) 970-9727 24-hour, Group III fax 3. Fax-back automated response system (408) 988-3034 24-hour fax Send correspondence to any of the following McAfee locations. McAfee Corporate Headquarters 2805 Bowers Avenue Santa Clara, CA 95051-0963 McAfee East Coast Office Jerral Center West 766 Shrewsbury Avenue Tinton Falls, NJ 07724-3298 McAfee Central Office 4099 McEwen Suites 500 and 700 Dallas, TX 75244 McAfee Canada 139 Main Street Suite 201 Unionville, Ontario Canada L3R2G6 McAfee Europe B.V. Gatwickstraat 25 1043 GL Amsterdam The Netherlands McAfee (UK) Ltd. Hayley House, London Road Bracknell, Berkshire RG12 2TH United Kingdom McAfee France S.A. 50 rue de Londres 75008 Paris France McAfee Deutschland GmbH Industriestrasse 1 D-82110 Germering Germany McAfee Japan KK 4F Toranomon Mori bldg. 33 3-8-21 Toranomon Minato-Ku Tokyo, 105 Japan Or, you can receive online assistance through any of the following resources: 1. Bulletin Board System: (408) 988-4004 24-hour US Robotics HST DS 2. Internet e-mail: support@mcafee.com 3. Internet FTP: ftp.mcafee.com 4. World Wide Web: http://www.mcafee.com 5. America Online: keyword MCAFEE 6. CompuServe: GO MCAFEE 7. The Microsoft Network: GO MCAFEE Before contacting McAfee, please make note of the following information. When sending correspondence, please include the same details. - Program name and version number - Type and brand of your computer, hard drive, and any peripherals - Operating system type and version - Network name, operating system, and version - Contents of your AUTOEXEC.BAT, CONFIG.SYS, and system LOGIN script - Microsoft service pack, where applicable - Network card installed, where applicable - Modem manufacturer, model, and baud, where applicable - Relevant browsers/applications and version number, where applicable - Problem - Specific scenario where problem occurs - Conditions required to reproduce problem - Statement of whether problem is reproducible on demand - Your contact information: voice, fax, and e-mail Other general feedback is also appreciated. Documentation feedback is welcome. Send e-mail to documentation@cc.mcafee.com. * FOR ON-SITE TRAINING INFORMATION * Contact McAfee Customer Service at (800) 338-8754. * FOR PRODUCT UPGRADES * To make it easier for you to receive and use McAfee's products, we have established a Resellers program to provide service, sales, and support for our products worldwide. For a listing of McAfee resellers near you, click Contact McAfee under the Information section on the McAfee website. * MCAFEE BETA SITE * Get pre-release software, including DAT files, through http://beta.mcafee.com. You will have access to Public Beta and External Test Areas. Your feedback will be much appreciated. ----------------------------------------------------------------- McAFEE ASSOCIATES INTERNATIONAL RESELLER LISTING August 6, 1997 McAfee Associates, Inc. Office (408) 988-3832 2805 Bowers Avenue Fax (408) 970-9727 Santa Clara, CA 95051-0963 BBS (48 lines) (408) 988-4004 U.S.A. USR HST/v.32/v.42bis/MNP 1-5 E-mail support@mcafee.com Internet http://www.mcafee.com or 205.227.129.97 CompuServe GO MCAFEE The Microsoft Network MCAFEE America Online MCAFEE McAfee-France Office +33 1 44 90 87 37 50 rue de Londres Fax +33 1 45 22 75 99 75008 Paris BBS +33 1 45 22 76 01 FRANCE McAfee GmbH Office +49 89 894 356-0 Industriestrasse 1 Fax +49 89 894 356-99 82110 Germering BBS +49 89 894 28999 GERMANY BBS (ISDN) +49 89 894 27876 McAfee-UK Hayley House Office +44 1344 304 730 London Road Fax +44 1344 306 902 Bracknell RG12 2TH BBS +44 1344 306 890 UNITED KINGDOM McAfee-Europe B.V. Gatwickstraat 25 Office +31 20 586 6924 1043 GL Amsterdam Fax +31 20 586 6101 THE NETHERLANDS BBS +31 20 688 5521 Technical Support Office +31 20 586 6100 E-mail tech-support-europe@cc.mcafee.com In order to provide the global community with anti-virus coverage in a timely manner, McAfee Associates has established a Resellers program to provide service, sales and support for McAfee products around the world. If you do not see your country listed, please contact McAfee Associates directly. INTERNATIONAL RESELLERS ==================== ALBANIA Ultimobyte Editrice, s.r.l. Address: Via A. Zezon, 10 20124 Milano, ITALY Contact: Ilir Ciko Telephone: +355 (44) 25369 Fax: +39 (2) 66 983 233 BBS: +39 (2) 66 980 344 Compuserve: 100013,1552 Internet: 100013.1552@compuserve.com AUSTRALIA The Paradigm Agency Pty Ltd. HEAD OFFICE Address: Level 1, 500 Pacific Highway St. Leonards NSW 2065 Telephone: +61-2-9437-5866 Fax: +61-2-9439-5166 BBS: +61-2-9437-5640 Email: sales@mcafee.com.au (sales inquiries) tech@mcafee.com.au (technical support) Internet: http://www.mcafee.com.au MELBOURNE OFFICE Address: Level 1, 434 St. Kilda Road Melbourne VIC 3004 Telephone: +61-3-9243-5618 Fax: +61-3-9243-5510 AUSTRIA ComIn-Claudia Strasser (formerly Terramar) Address: Hofmuhlgasse 21/21 A-1060 Wien Contact: Claudia Strasser Telephone: +43 (1) 596-4048 Fax: +43 (1) 596-4023 BBS: +43 (1) 596-4021 (3 lines) BAHRAIN Deena International Commercial Agency Address: P.O. Box 5168 Al Zahra Bldg., 1st Floor SH Issa Al Kabeer Rd. Manama Contact: Ehab Al-Maskati Telephone: +973 261 247 Fax: +973 230 418 Telex: 8613 DICA BN Cable: DICANTER BELGIUM Impakt nv Address: Ham 64 B-9000 Gent Contact: Frank Lateur Telephone: +32 (92) 25 35 49 Fax: +32 (92) 33 00 78 BBS: +32 (92) 23 40 16 BERMUDA Applied Computer Technologies Address: P.O. Box HM 2091 Hamilton, HM HX Contact: Craig Clark Sales: (809) 295-1616 Fax: (809) 292-7967 Tech.Support: (809) 292-4776 Fax: (809) 292-5361 BBS: (809) 292-1774 [US Robotics Courier v.Everything] (3 lines) E-mail: act@ibl.bm BRAZIL COMPUSUL Consultoria e Comercio de Informatica Ltda. Address: Rua Unapitinga, 81 04613-070 - Sao Paulo, SP Contact: Andre Pitkowski Telephone: +55 (11) 530-6822 Fax: +55 (11) 531-7598 BBS: +55 (11) 536-9583 [1200-14,400 bps, v.32/v.32bis] call for BBS numbers in other cities Internet: http://www.compusul.com email: andpitk@ibm.net CHILE Rigg S.A. Address: Avda. Salvador 1068 P.O. Box 10.295 Santiago Contact: Ricardo Gutierrez Telephone: +56 (2) 225-0222 Fax: +56 (2) 225-0240 BBS: +56 (2) 204-8602 [v.32bis/v.34 28.8kb - 4 lines] Internet: rgutierr@rigg.cl CHINA * See Taiwan COLOMBIA Antivirus Ltda. Address: Carrera 7 No. 72 64 Officina 2-22 Santafe de Bogota Contact: Juan Colmenares Telephone: +57 (1) 255 9910 +57 (1) 310 7291 Cellular: +57 (1) 93-331-2348 Fax: +57 (1) 255 9910 Internet: mcafee@colomsat.net.co CYPRUS NetU Consultants Address: PO Box 8709 Nicosia Contact: Andreas Hadjioannou or Pannikos Akritas Telephone: +357 (2) 360080 Fax: +357 (2) 361026 CZECH REPUBLIC AEC Ltd. Address: Bayerova 30 602 00 Brno Contact: Jiri Mrnustik, MSc. Telephone: +42 (5) 41235466 FAX: +42 (5) 41235038 BBS: +42 (5) 41210571 Internet: support@aec.anet.cz DENMARK Danadata A/S Address: Olof Palmes Alle 44 8200 Aarhus N Contact: Steen Pedersen Telephone: +45 70 10 80 80 Fax: +45 87 40 73 72 Sales: +45 44 83 66 69 BBS: +45 87 40 73 60 [1200-28800bps/24 hours] Internet: mcafee@danadata.dk WWW: www.danadata.dk/mcafee FTP Server: ftp.danadata.dk/pub/McAfee/mcafee FAROES ISLANDS Adaptive Design Address: FR-690 Oyndarfjorour Contact: Kaj Heri Joensen Telephone: +298 44872 Fax: +298 44873 Cellular: +298 88872 Internet: adap.khj@login.dknet.dk FIJI AND SURROUNDING ISLANDS South Seas Computing Address: GPO Box 1001 Suva Fiji Island Contact: David Campbell Telephone: +679 386455 Fax: +679 370875 FINLAND SAFECO OY Address: Kirvuntie 22 02140 Espoo Contact: Hannu Ohrling Telephone: +358 (0) 512 1100 Fax: +358 (0) 515 151 BBS: +358 (9)0 512 2483 FRANCE McAfee-France Address: 50 rue de Londres 75008 Paris Contact: Telephone: +33 1 44 90 87 37 Fax: +33 1 45 22 75 99 BBS: +33 1 45 22 76 01 GERMANY McAfee GmbH Address: Industriestrasse 1 D-82110 Germering Contact: Michael Struss Tel: +49 (0)89 894356-0 Fax: +49 (0)89 894356-99 BBS: +49 (0)89 89428999 GERMANY R. Buecker EDV - Beratung Datentechnick GmbH Address: Nordhemmer Str. 97 D-32479 Hille 1 Contact: z.H. Frau Rosmarie Buecker Telephone: +49 (0) 5703 9214 0 (Sammelnummer) Fax: +49 (0) 5703 9214 94 BBS Analog: +49 (0) 5703 92 1485 (28.800) BBS Analog: +49 (0) 5703 817 (14.400) BBS ISDN: +49 (0) 5703 92 1491 BBS ISDN: +49 (0) 5703 92 1492 CompuServe: 100024,1341 Internet: buecker-edv.de E-mail: pbuecker-edv.de GHANA Network Computer Systems Address: Private Mail Bag OSU, Accra Contact: Andy Bulley William Tevie Telephone: +233 (21) 220622,225472,300340 Fax: +233 (21) 772279 Internet: bulley@ncs.com.gh Telex: 3047/48 BTH25 GH GREECE TopNet Computers Ltd Address: Korah 7, Agia Paraskevi Athens 153 41 Contact: Spiros Nikoleris Telephone: +01 653 4714 Fax: +01 653 4713 Internet: spinik@hol.gr HONG KONG Skynet Consultants Company Address: Unit A - 23F, Empire Land Commercial Centre 81-85 Lockhart Road Wanchai Contact: Isabel Chan Telephone: +852 2520-2608 Fax: +852 2529-2618 Internet: sky-info@skynet.com.hk BBS: +8522592968 HONG KONG MCSB Systems (HK) Ltd. Address: Room 1504 Kodak House Phase 2 321 Java Road North Point Contact: Koh Mui Tong Telephone: +852 2564 4328 Fax: +852 2597 4645 HUNGARY Pik-SYS Company Ltd. Address: Szentmiklosi u.18 H-1213 Budapest Contact: Maria Pistar Telephone: +36 (1) 276-0864 Fax: +36 (1) 276-5714 CompuServe: 100263,461 ICELAND Gagnanbankinn Villa (formerly Tolvur og Fjarskipti) Address: Dugguvogi 2 104 Reykjavik Contact: Jim Hayward or Ari Thor Johannesson Telephone: +354 58809900 (Ari Thor Jahannesson) +354 587 9999 (ATJ) +354 421 6984 (Jim Hayward) Fax: +354 4216 986 BBS: +354 9025151 +354 4216986 BBS NUA: X.25 NUA 271011991000 INDIA Foremost Systems P. Ltd. Address: 2G, Kashmir Emporium Bldg. P.m. Road Bombay 400 001 Contact: Mr. Siddharth Mehta Telephone: +91 (22) 266 2602 Fax: +91 (22) 495 0341 Telex: 011-82579 (Attn: Sid Mehta) INDONESIA P.T. Yakin Aman Address: Jalan Kelapa Lilin VIII, Block NI-5 No 12A Kelapa Gading Permai PO Box 25.JKUKP Jakarta Utara 14250 Contact: M.A. Sunardi Email: mcafee@install.net Telephone: +62 21 4534438 to 41 Fax: +62-21-4532731 BBS: +62-21-4502140 Internet: http://yakinaman.net INDONESIA PT Asiasoft Nusantara Address: Jln Satria Raya No 1C Grogol Jakarta 11460 Contact: Mr. Santino Widjaja Telephone: +62 21 564-2058 Fax: +62 21 564-2059 BBS: +65 741-8707 INDONESIA MCSB International Pte. Ltd. Address: MidPlaza II Building, 14th Floor JI. Jend. Sudirman Kav. 10-11 Jakarta 10220 Contact: Benny Agus Telephone: +62 21 570-7689 Fax: +62 21 570-7707 IRELAND Systemhouse Technology Group Ltd Address: South County Business Park Leopardstown Road Dublin 2 Contact: Dermot Williams or Stephen Kearon Telephone: +353 (1) 294 0440 Fax: +353 (1) 294 0441 Fax-on-demand: +353 (1) 678 9012 BBS: +353 (1) 294 0446 [4 lines v.32bis/v.42bis/ZyXEL 16.8/19.2Kbs] CompuServe: 100020,2206 Internet: dermot@systemhouse.ie stephen@systemhouse.ie ISRAEL Chief International Marketing Address: 15 Ha'banim Street PO Box 499 Nes-Ziona 70400 Contact: Danny Ruff Telephone: +972 (8) 940 0070 Fax: +972 (8) 940 3295 BBS: +972 (8) 930 0499 (Multi-line) email: sales@glx.chief.co.il www: http://www.marketing.co.il ITALY Ultimobyte Editrice, SRL Address: Via Achille Zezon, 10 20124 Milano Contact: Adalberto Fontana Telephone: +39 (2) 6698-3133 Fax: +39 (2) 6698-3233 BBS: +39 (2) 6698-0344 CompuServe: 100013,1552 JAMAICA Eagle Information Systems Ltd. (formerly W.T.G APTEC Systems Ltd.) Address: 2-6 Trafford Place Kingston 5 Jamaica W.I. Contact: David Fullwood Telephone: (809) 960-2359/60, 960-2362 Fax: (809) 968-1755 JAPAN - Master Reseller Nippon System Development (NSD) Address: 2-7-1 Nishi-shinjuku Shinjuki-ku Tokyo 163 Contact: Ryoji Udo Tel: +81-3-3342-1418 Fax: +81-3-3342-0451 +81-3-3342-2987 email: udoh@sdd.nsysdev.co.jp KOREA Hycom Datacommunications, Inc. Address: Kumwon Building 943-12 Daechi-3 Dong, Kangnam Ku Seoul, South Korea 135-283 Contact: Ryan H. Kim Tel: +82-2-554-1445 Fax: +82-2-555-4294 Internet: sales@hynix.hycom.co.kr KOREA Tricom Inc. Address: #201, 1598-3 Seocho-Dong Seocho-Ku Seoul 137-070 Contact: Jeongwook Park International Marketing Department Kyu-Ryoon Kim, Marketing Manager Tel: +82-2-587-3884 Fax: +82-2-587-3819 Internet: jwpark@tricom.co.kr KUWAIT AL BAYAN Consulting Group Address: P.O. Box 23641 Safat 13132 Contact: Ashraf S. El-Farra Telephone: +965 242 5880/881/882 +965 243 1399 +965 245 7345 Fax: +965 242 5950 +965 243 1398 MALAYSIA Asiasoft (M) Sdn Bhd Address: 70 Jalan SS21/39 Damansara Utama 47400 Pataling Jaya Selangor Contact: Mr. S.H. Lim Telephone: +60 3 717-3417 Fax: +60 3 717-3376 MALAYSIA MCSB Systems (M) Berhad Address: Ground Floor, Wisma Mirama Jalan Wisma Putra 50460 Kuala Lumpur Contact: Tee Lian Hock Telephone: +60 3 241 7400 Fax: +60 3 248 8010 MAURITIUS J. Kalachand & Co. Ltd. Address: Stage II Building DBM Industrial Estate Plaine Lauzun Contact: Sanjeet Sobnack Telephone: +230 212-6313 Fax: +230 212-8244 MEXICO McAfee Associates, Mexico, S.A. de C.V. Address: Av. Nuevo Leon No.253, Desp. 501 Col. Escandon, C.P. 11800, Mexico D.F. Contact: Patricia De la Mora (Sales) Carlos Soto (Technical Support) Telephone: +52 (5) 515-0015 Fax: +52 (5) 273-1019 BBS: +52 (5) 988-4004 [1200-9600 bps] Internet: arturo@supernet.com.mx NETHERLANDS, THE McAfee Nederland B.V. Address: Gatwickstraat 25 1043 GL Amsterdam THE NETHERLANDS Contact: Jan van Leeuwen Telephone: +31 (0) 20 586 6100 Fax: +31 (0) 20 586 6101 BBS: +31 (0) 20 688 5521 Technical Support Contact: Richard van Eckendonk Telephone: +31 (73) 656 9774 E-mail tech-support-europe@cc.mcafee.com NETHERLANDS ANTILLES Micro Computer Consultants Address: Architectenweg #3 Curaco Contact: Michael Copini Telephone: +599 (9) 61 31 61 Fax: +599 (9) 61 61 19 Internet: mcccur@ibm.net NEW ZEALAND Computer Software Library of NZ, Ltd. Address: PO Box 162 Timaru Contact: Bill Strauss Telephone: +64 (3) 615-9333 Fax: +64 (3) 615-9303 BBS: +64 (3) 615-9313 Mobile Phone: +64 (25) 32-8443 Help Line: 0800 - 508 - 333 (Toll free within NZ) NIGERIA Soft Solutions - Authorized McAfee Reseller Address: 5 Alhaji Tokan Street Alaka Estate, Surulere P.O. Box 52321 Ikoyi Lagos Telephone: +234 1 585 0465 Fax: +234 1 269 3362 E-mail: ssl@infoweb.abs.net NORWAY COMMA Address: Olaf Helsetsv. 5 Postboks 6448 Etterstad 0605 Oslo Contact: Halvard Flo Telephone: +47 (22) 627500 Fax: +47 (22) 627501 NORWAY AZLAN NORWAY AS Address: Fyrstikkaleen PO Box 6251 Etterstad 0603 Oslo, Norway Contact: Hans-Petter Hansen Telephone: +47 (2) 266-0310 Fax: +47 (2) 266-0311 Internet: hans.hansen@azlan.no Web: www.azlan.co.uk PAKISTAN SBS Computers Address: 7-10 Hina Palace Civil Lines, Hoshang Road Karachi-75530, Pakistan Contact: Shahbaz Yousuf Telephone: +922 1 567 5070 Fax: +922 1 568 5079 PERU Cibertec Data SA Address: Av. Pardo Y Aliaga 668 Lima 27 Peru Contact: Jorge Tupac-Yupanqui Telephone: +51 (14) 210700/216226/215548 Fax: +51 (14) 210722 PAPUA NEW GUINEA Computers and Communications Address: Tamara Road, Six Mile, (PO Box 1023) Port Moresby Contact: Scott Braiding Telephone: +675-25-7466 Fax: +675-25-8772 CompuServe: 72711,1766 PHILIPPINES and GUAM Mannasoft Technology Corporation Address: Suite 105 Midland Mansion 839 Pasay Road, Makati Metro Manila, Philippines Contact: Hans C. Dee, hansdeen1.sequesl.net Telephone: +63 2 87 63 19 +63 2 813 41 62/63/69 +63 2 892 77 27/28 Pager Service: +63 2 141 222 425 (ask to leave a message) FAX: +63 2 812 93 10 (24 hour fax service) email: mannan1.sequel.net POLAND Bluebridge Address: ul. Irysowa 1 02-660 Warsaw Contact: Artur Sygnatowicz Telephone: +48 (22) 435692 Fax: +48 (22) 435286 PORTUGAL FOBIS NORTE - informatica e gestao, Lda. Address: Rua da Paz, 66 - 1 sala 16 P. 4050 Porto Contact: Luis Van Zeller Telephone +351 (2) 600 5062 Fax: +351 (2) 609 7112 FOBIS NORTE - informatica e gestao, Lda. Address: Rua D. Antonio Caetano de Souza, 17 P. 1500 Lisboa Contact: Vitor Proenca Telephone +351 (1) 716 39 09/10/13 Fax: +351 (1) 716 39 06 Internet: fobisn@mail.telepac.pt RUSSIA Address: 11 Novy Arbat, Suite 1620 Moscow, 121019 Contact: Telephone: 7 + 095 + 202-0607 Fax: 7 + 095 + 291-5236 Internet: mcafee@mcafee.ru SAUDI ARABIA Gulf Stars Computer Systems Address: PO Box 52908 Riyadh 11573 Contact: Mohammed El-Fateh Telephone: +966 (1) 462-8222 Fax: +966 (1) 465-3156 Telex: 407602 GSCS SJ SINGAPORE Asiasoft (S) PTE. LTD. Address: No. 8, Aljunied Avenue 3 Oakwell Bldg. Singapore 1438 Contact: Andy Choy Telephone: +65 742 6000 Fax: +65 742 7000 Internet: aasiasoft@singnet.com.sg BBS: +65 741 8707 SINGAPORE MCSB Systems (S) Pte Ltd Address: 5 Little Road #05-01 Cemtex Industrial Building Singapore 1953 Contact: Low Loong Shiew Telephone: +65 382-7600 Fax: +65 382-5700 SOUTH AFRICA Syscon (Pty) Ltd HEAD OFFICE Address: Bardev House, St Andrews Meadowbrook Lane Bryanston 2021 Telephone: +27 11 706 1629 Fax: +27 11 706 1569 Email: bcrook@syscon.co.za (sales enquiries) jchetwin@syscon.co.za hotline@syscon.co.za (technical support) CAPE TOWN OFFICE Address: 906 Nedbank Building Heerengracht Foreshore, 8001 Telephone: +27 21 418 1406 Fax: +27 21 419 5096 SPAIN SATINFO - Central Address: Napoles, 335 08025 Barcelona Contact: Carmen M. Mestres Telephone: +34 (3) 459 01 00 Fax: +34 (3) 207 39 59 SPAIN SATINFO - Microservice Address: Infanta Mercedes, 83 28020 Madrid Contact: Diego Saez Telephone: +34 (1) 571 52 00 Fax: +34 (1) 571 19 11 SWEDEN Virus Help Centre - MAIN Office Address: Box 244 S 811 23 Sandviken Contact: Mikael Larsson Telephone: +46 (26) 275740 Fax: +46 (26) 275720 Mobile Phone: +46 (70) 580 7655 BBS: +46 (26) 275710 [1200-33.600 bps] +46 (26) 275715 [1200-14.400 bps] Fidonet: 2:205/204 or 2:205/234 VirNet: 9:461/101 or 9:461/111 Internet: sales@vhc.se mikael@mailbox.vhc.se WWW: http://www.vhc.se Virus Help Centre - GAVLE Office Address: Box 1237 S 801 37 Gavle Contact: Ola Larsson Phone: +46 (26) 100518 Fax: +46 (26) 140009 Mobile Phone: +46 (10) 295 5552 Fidonet: 2:205/212 VirNet: 9:461/112 Internet: support@vhc.se ola@mailbox.vhc.se http://www.vhc.se SWEDEN Data Construction AB Address: Oxholmsgraend 7 S-127 22 Skarholmen Contact: Jan Tufvander Ann-Christin Carlsson Telephone: +46 (8) 680-7000 Fax: +46 (8) 710-7610 BBS: +46 (8) 740-5870 (4 lines, 2.400-28.000 baud) SWITZERLAND bw digitronik ag Address: Strickstrasse 15 CH-8610 Uster Contact: Sales Department Telephone: +41 (1) 940 44 10 Tech Support: +41 (1) 157 60 15 (TOLL NUMBER) Fax: +41 (1) 940 39 59 BBS: +41 (1) 940 34 34 Internet: bwdigitronik@bwdigitronik.ch TAIWAN - Distributor for Provan Tech. Corp. Zero One Technology Company, Ltd. Address: 4th Floor, 111 Chung Shan N. Rd., Sec.2 Taipei, 10450 Contact: Peter Lin Telephone: +886-2-565-2323 Fax: +886-2-571-4698 TAIWAN - Master Reseller for Taiwan and China Provan Technology Address: B1 32 Don-Men Street Panchiao 22047 Taiwan Contact: Jeff Kao Telephone: +886 (2) 960-3032 Fax: +886 (2) 969-2011 BBS: +886 (2) 923-2327 +886 (2) 925-0920 DEMO ID: First Name: MCAFEE Last Name: BBS email: jeffkao@tpts1.seed.net.tw THAILAND Data Express Company, Ltd. Address: 637 Charoenrat Road, Khlongsan Bangkok 10600 Contact: Somboon Jaroonthamboon, Napaporn Pratomwong Telephone +66 (2) 437 5231 / 437 5207 Fax: +66 (2) 438 4770 BBS: +66 (2) 437 2085 THAILAND Connectivity Peripherals Company, Ltd. Address: 1777/100 Charansanitwong 65 Bangplad Bangkok 10700 Thailand Contact: Poonpat Kantavara Telephone: + 662-424-3743 / 435-5749 + 661-481-4057 Fax: + 662-424-3743 THAILAND Oakwell Corporation Thailand Co. Ltd. Address: 305/15 Pichai Road Dusit, Bangkok 10300 Contact: Ms. Suporn Telephone +66 (2) 241 5269 Fax: +66 (2) 243 2362 TRINIDAD & TOBAGO Opus Networx Address: PO Box 972 Port of Spain, Trinidad & Tobago West Indies Contact: Peter Wimbourne Tel: 809-625-5949 Fax: 809-625-5950 BBS: 809-628-5023 Internet: http://www.opus.co.tt Support: support@opus.co.tt Telnet: opus.co.tt UNITED ARAB EMIRATES Al Bawardi Computers Address: Flat 301, 3rd Floor, Grandstore Bldg. Hamdan St. PO BOX 4118 Abu Dhabi Contact: Fadi Darwish Telephone: +971 (2) 346 999 Fax: +971 (2) 213 581 UNITED KINGDOM McAfee-UK Address: Hayley House London Road Bracknell RG12 2TH Contact: Paul Slattery Telephone: +44 (0)13 44 304 730 Fax: +44 (0)13 44 306 902 URUGUAY Datamatic Address: 25 de Mayo 635 Piso 6 Montevideo 11100 Contact: Juan Camps Telephone: +598 2 96 18 42 Fax: +598 2 96 27 71 Internet: datamati@chasque.apc.org VENEZUELA Antivirus C.A. Address: Avenida Principal de la Castellana Torre Banco de Lara Mezzanina Oficina D-1 Caracas, Venezuela Contact: Ana Maria Pacheco Telephone: +58-2-262-1361 +58-2-262-2001 +58-2-266-8280 Fax: +58-2-261-3169 Internet: antiviru@ccs.internet.ve Cellular: (014) 364336 VIETNAM ** see Asiasoft under Singapore ** ** see Data Express Company, Ltd. under Thailand ** INTERNATIONAL DISTRIBUTORS ========================== AUSTRIA Arrows Computer Address: Karmarschgasse 65 A-1104 Wien Contact: Erwin Hallatschek jun. Telephone: +43 (1) 6053923, 24, 25, 26 Fax: +43 (1) 6053920 CZECH REPUBLIC Abakus Distribution A.S. Address: Maltezske nam. 7 118 00 Praha 1 Contact: Vladimir Topinka Telephone: +42 (2) 24510942 Fax: +42 (2) 24510254 BBS: +42 (2) 3122741 GERMANY Computer 2000 Deutschland GmbH Address: Baierbrunner Strasse 31 81379 Muenchen Telephone: +49 89 7494-0 Fax: +49 89 7494-2024 Merisel Address: Peter-Henlein Strasse 2-4 82140 Olching Telephone: +49 8142 291-0 Fax: +49 8142 291-420 Peacock AG Address: Graf-Zeppelin-Strasse 14 33181 Wuennenberg-Haaren Telephone: +49 2957 79-0 Fax: +49 2957 79-9291 HUNGARY Walton Networking KFT Address: Almassy ter 2. 1077 Budapest Contact: Janos Strausz Telephone: +36 (1) 2679006 Fax: +36 (1) 2679011 MALAYSIA MCSB Sales and Distribution (M) Sdn. Bhd. Address: Ground Floor, Wisma Mirama Jalan Wisma Putra 50460 Kuala Lumpur Contact: Mr. K.L. Wan Mr. Hee Yew Han - Tech. Support Telephone: +60 3 241 6922 Fax: +60 3 248 9892 Internet: none@mcsbsd.po.my yhhee@mcsbsd.po.my SINGAPORE Ingram Micro Inc. Address: 143 Cecil Street #07-03/04 GB Building Singapore 0106 Contact: Mr. William Tan Mr. Teo Koon Hock - Tech. Support Telephone: +65-226-5338 Fax: +65-226-5337 Internet: teokh@singnet.com.sg THAILAND Data Express Company, Ltd. Address: 637 Charoenrat Road, Khlongsan Bangkok 10600 Contact: Somboon Jaroonthamboon, Napaporn Pratomwong Telephone +66 (2) 437 5231 / 437 5207 Fax: +66 (2) 438 4770 BBS: +66 (2) 437 2085 THAILAND Connectivity Peripherals Company, Ltd. Address: 1777/100 Charansanitwong 65 Bangplad Bangkok 10700 Thailand Contact: Poonpat Kantavara Telephone: +662-424-3743 / 435-5749 +661-481-4057 Fax: +662-424-3743 SOUTH AFRICA Syscon (Pty) Ltd HEAD OFFICE Address: Bardev House, St Andrews Meadowbrook Lane Bryanston, 2021 Telephone: +27 11 706 1629 Fax: +27 11 706 1569 Email: bcrook@syscon.co.za, jchetwin@syscon.co.za (sales enquiries) hotline@syscon.co.za (technical support) CAPE TOWN OFFICE Address: 906 Nedbank Building Heerengracht Foreshore, 8001 Telephone: +27 21 418 1406 Fax: +27 21 419 5096 North American Resellers ======================== CANADA ALBERTA Logicorp Data Systems Address: 11044 82nd Avenue, Ste 301 Edmonton, Alberta, Canada T6G 0T2 Ken Fisher Telephone: (403) 433-2830 Fax: (403) 439-2134 BRITISH COLUMBIA Concise Systems Corporation Address: 1925 Bowen Road, Ste 25 Nanaimi, B.C., Canada V9S 1H1 Janeane McGannon Telephone: (604) 756-1604 Fax: (604) 756-0123 ONTARIO Fifth Dimension Address: 2500 Don Reid Drive Ottawa, Ontario, Canada K1H 8P5 Telephone: (613) 737-7333 Fax: (613) 739-9721 U.S. FEDERAL GOVERNMENT R3, Inc Address: 2215 Christy Place Herndon, VA 22070 Ed Russell Telephone: (703) 729-1785 Computer Supply Co. of Virginia Address: 137 Laskin Road, Ste B Virginia Beach, VA 23451 Jeff Batten Telephone: (804) 422-6343 Fax: (804) 428-3858 EDS Address: 13600 EDS Drive Herndon, VA 22021 Mary Ann Wangemann Telephone: (703) 742-2835 Fax: (703) 742-2674 Falcon Microsystems Inc Address: 1100 Mercantile Lane Landover, MD 20785 Charles Nelson Telephone: (703) 341-0153 Fax: (301) 386-8581 Base Technologies Address: 7927 Jones Branch Drive, 300 West McLean, VA 22102 Rich Lichvar Telephone: (703) 848-2400 Fax: (703) 848-0804 Wang Address: 7500 Old Georgetown Road Bethesda, MD 20814 Bill Repine/Bill Clark Telephone: (301) 657-5587 Fax: (301) 657-5771 Synex Technology Address: 6701 Democracy Blvd Bethesda, MD 20817 Jerry Sella Telephone: (301) 670-0919 Fax: (301) 977-0177